Financial aid award letters are deliberately incomparable across schools
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When a student receives financial aid offers from multiple schools, each letter uses different terminology, different line-item structures, and different calculations to present costs. One school lists 'institutional grant' while another calls it 'merit scholarship' while a third bundles it into 'total financial aid' alongside federal loans — making loans look like free money. A family comparing offers from four schools must reverse-engineer each letter to calculate the actual out-of-pocket cost, which requires understanding the difference between subsidized loans, unsubsidized loans, work-study, grants, tuition discounts, and fee waivers. So what? Families — especially those without college-educated adults — routinely choose the school with the largest 'financial aid' number, not realizing that $20,000 of that 'aid' is loans they'll have to repay. So what? They discover sophomore year that they owe $15,000 more than they expected, can't afford to continue, and drop out with debt but no degree. Why does this persist? In 2023, the Department of Education proposed a standardized 'Financial Aid Offer' form (the College Financing Plan), but adoption is voluntary and fewer than 30% of schools use it. Schools that rely on confusing packaging to hit enrollment targets have no incentive to adopt a standard that would make their true cost transparent.
Evidence
A 2018 New America report found that 89% of financial aid award letters included loans in the 'aid' total, and only 33% clearly distinguished grants from loans. The same study found that 50% of award letters did not include the net price (total cost minus grant aid). The Department of Education's voluntary College Financing Plan (formerly the Shopping Sheet) has been adopted by fewer than 30% of institutions. A 2022 survey by NerdWallet found that 1 in 3 families could not correctly identify the net cost of attendance from a financial aid letter. Congress introduced the Understanding the True Cost of College Act (S.1197) in 2021 to mandate standardized letters, but it has not passed.