USTA league matches have no automated scheduling — team captains coordinate via group text for 8 weeks

You join a USTA adult league. Your team has 8-12 players. The captain must schedule weekly matches: confirm court availability (call the facility), confirm opponent team's captain is available, poll their team for who can play this Saturday at 10am vs 2pm, send 15 text messages, get 4 responses, follow up with 4 non-responders, finally confirm a lineup of 3-5 players, email the lineup to the league, and repeat every week for 8 weeks. The captain spends 3-5 hours per week on scheduling — unpaid volunteer work. Two weeks in, they are burnt out and considering quitting the team they organized. So what? USTA has 300,000+ league participants annually. Every team has a captain who does unpaid scheduling labor via group text. Captain burnout is the #1 reason teams disband mid-season. The USTA TennisLink system handles match results and standings but not scheduling, availability polling, or lineup management. A captain managing a 10-person roster across 8 weeks of availability coordination is solving a constraint satisfaction problem (who is available + who is the right skill level + court availability) by hand, via text. Why does this persist? USTA TennisLink was built in the 2000s and focuses on results/rankings, not logistics. USTA has proposed modernization but moves slowly (national organization with 17 sections, each with different processes). Third-party apps like TeamSnap could work but are not integrated with USTA's system, creating double data entry. The captain role is so burdensome that leagues have a perpetual captain shortage — the constraint on league growth is not player interest but willingness to organize.